Kuro Stack (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our website and hosting services.
Note:
We use analytics tools to understand site usage and improve performance. These tools do not identify you personally.
01. Information We Collect
We may collect the following types of information:
Information You Provide Directly
- Name
- Email address
- Billing and payment information
- Account credentials
- Support requests or communications
Information Collected Automatically
- IP address
- Browser type and device information
- Pages visited and actions taken on our website
- Referral sources
This information is collected using cookies, analytics tools, and standard server logs.
02. How We Use Your Information
We use personal information to:
- Provide and manage hosting services
- Process payments and renewals
- Communicate about your account or support requests
- Improve website performance and services
- Maintain platform security and prevent fraud
- Comply with legal and regulatory requirements
03. Cookies & Analytics
Our website uses cookies and analytics tools (such as Google Analytics) to understand how visitors interact with our site.
These tools may collect:
- Usage patterns
- Page views
- Traffic sources
- Device and browser information
You can control or disable cookies through your browser settings. Disabling cookies may affect site functionality.
04. Sharing of Information
We do not sell or rent personal information.
We may share information with trusted third parties only when necessary to:
- Process payments
- Provide hosting infrastructure or technical services
- Deliver customer support
- Comply with legal obligations
Third-party providers are required to safeguard your information and use it only for authorized purposes.
05. Data Storage & Security
We take reasonable technical and organizational measures to protect personal information, including:
- Secure servers
- Access controls
- Encryption where appropriate
No system is completely secure, and we cannot guarantee absolute security.
06. Data Retention
We retain personal information only as long as necessary to:
- Provide services
- Meet legal, accounting, or regulatory requirements
When information is no longer required, it is securely deleted or anonymized.
07. Your Rights
Under Canadian privacy laws, you have the right to:
- Request access to your personal information
- Request corrections to inaccurate information
- Withdraw consent, subject to legal or contractual limitations
Requests can be made by contacting us using the information below.
08. Third-Party Links
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices or content of third-party sites.
09. Changes to This Policy
We may update this Privacy Policy from time to time.
Changes take effect once posted on this page. Continued use of our services indicates acceptance of the updated policy.
10. Contact Information
If you have questions about this Privacy Policy or how your information is handled, please contact:
Email: support @ kurostack.com
Form: https://kurostack.com
11. Governing Law
This Privacy Policy is governed by the laws of Canada and the Province of British Columbia.