These Terms of Service (“Terms”) govern your access to and use of Kuro Stack hosting services (“Services”). By purchasing or using our Services, you agree to be bound by these Terms. If you do not agree, please do not use our Services.
Note:
Kuro Stack provides reliable hosting, but you’re responsible for your content, backups, and how you use the service. We offer a short guarantee window, clear billing, and fair rules to keep our platform safe for everyone.
01. About Kuro Stack
Kuro Stack provides website hosting and related technical infrastructure services for individuals and businesses.
“Kuro Stack”, “we”, “us”, and “our” refer to the Kuro Stack operating entity based in British Columbia, Canada.
02. Services Covered
These Terms apply to:
- Web hosting services
- WordPress hosting services
- Related infrastructure and platform tools
These Terms do not automatically apply to:
- Marketing services
- Analytics services
- Consulting or strategy work
(These may be governed by separate agreements or statements of work.)
03. Account Responsibilities
You are responsible for:
- Maintaining accurate account information
- Keeping login credentials secure
- All activity that occurs under your account
You must notify us promptly of any unauthorized access or security concerns.
04. Acceptable Use
You agree not to use our Services for activities that include, but are not limited to:
- Illegal or fraudulent activity
- Hosting malware, phishing, or malicious code
- Sending unsolicited bulk email (spam)
- Violating intellectual property rights
- Abusing server resources in a way that degrades service for others
We reserve the right to suspend or terminate services for violations of acceptable use, with or without notice.
05. Third-Party Software & Services
Our Services may integrate or rely on third-party software, platforms, or plugins.
We are not responsible for:
- Third-party outages or failures
- Updates or changes made by third-party providers
- Compatibility issues introduced by third-party software
06. Billing, Payments & Renewals
- Fees are billed in advance on a monthly or annual basis
- All prices are listed in [CAD / USD — choose one and be consistent]
- Services renew automatically unless cancelled before the renewal date
- You are responsible for applicable taxes
Failure to pay may result in suspension or termination of services.
07. Guarantee & Refunds
Refund eligibility is governed by our Guarantee and Refund Policy, which is incorporated into these Terms by reference.
After the guarantee period:
- All fees are non-refundable
- Cancellations stop future charges only
08. Cancellations & Termination
You may cancel your Services at any time through your account or by contacting support.
We may suspend or terminate your account if:
- These Terms are violated
- Payment is overdue
- There is a security or legal risk
Termination does not relieve you of outstanding payment obligations.
09. Data, Backups & Responsibility
While we take reasonable measures to maintain system reliability:
- You are responsible for maintaining your own backups
- We do not guarantee data recovery in all circumstances
- We are not liable for data loss caused by:
- User actions
- Third-party software
- Security incidents beyond our control
10. Service Availability
Our Services are designed for reliability, but we do not guarantee uninterrupted availability.
We may perform maintenance, updates, or emergency work that results in temporary downtime.
11. Limitation of Liability
To the maximum extent permitted by law:
- Kuro Stack is not liable for indirect, incidental, or consequential damages
Our total liability for any claim will not exceed the fees paid for the Services during the three (3) months preceding the event giving rise to the claim
12. Indemnification
You agree to indemnify and hold harmless Kuro Stack from claims, damages, or losses arising from:
- Your use of the Services
- Content hosted under your account
- Violations of these Terms
13. Modifications to Services or Terms
We may update these Terms or modify Services from time to time.
Continued use of Services after changes are posted constitutes acceptance of the updated Terms.
14. Governing Law
These Terms are governed by the laws of the Province of British Columbia and the laws of Canada applicable therein, without regard to conflict of law principles.
15. Contact Information
If you have questions about these Terms, please contact:
Email: support @ kurostack.com
Form: https://kurostack.com